My Background
Architecture Degree with Engineering
My architectural journey began in 2004 and has taken me across six continents. I earned a BSc (Hons) from University of Westminster, contributed to large-scale projects worldwide during my tenure at Zaha Hadid Architects, and pursued an MArch in Architecture at UCL, where I spent two years refining my creative thinking abilities. My strength lies in research, design conceptualisation, digital graphic design, CAD and 3D modelling.
Motherhood and Human Development
In 2016, with the arrival of my first child, I took step back from architecture as my desire to understand the developmental framework within education and child development deepened. Today, as a mother of two with a keen interest in neurodiversity, I am actively learning about human development alongside my children. My focus became to contribute to young people's learning environments - both physical and digital - that foster creativity, critical thinking, and safeguarding.
Information Systems and Management
Computing and information systems have always been a hobby since an early age. In the late 90s my curiosity for computer architectures, data structures, algorithms and software engineering fundamentals was evident;- as a teenager, HTML website developing became my first freelancing venture. During my final college years I began a successful apprenticeship in Network Management and IT. I started a BSc in Information Systems and Management awarded by the University of London in 2007, allowing me to learn general management practice skills, fundamentals of corporate finance and investment appraisal. Since 2018, I have been able to put this knowledge into practice on my current job as a Practice Manager in financial services, demonstrating strong organisational and administrative skills.
About me: Merging worlds
Currently living in West Berkshire, I’m a multilingual, tech-savvy professional with a diverse background spanning customer service, digital systems, and creative problem-solving. Originally from Brazil and based in the UK since 2004, I speak both Brazilian Portuguese and English fluently, and bring solutions-focused presence to everything I do.
My career has crossed multiple sectors, giving me a unique ability to adapt, learn quickly, and communicate effectively with clients, colleagues, and international partners. I’m confident navigating both people-facing and digital environments.
I’m now seeking a position where I can use my strong interpersonal skills, international outlook, and attention to detail to support clients and teams effectively.
I thrive in roles that require attention to detail, clear communication, and adaptability - whether supporting customers, coordinating logistics, or working across digital platforms. With experience across cultures and sectors, I’m confident in front-facing and support roles alike.
Current Work Experience
Practice Manager at TPW Financial Services – SJP London, 2018 - current
Management Responsibilities
Overseeing the daily operations of a busy practice, demonstrating excellent organisational and administrative skills.
Managing detailed record-keeping, compliance tasks, information security, ensuring accuracy and adherence to policies.
People and Systems Management
Developing and maintaining constructive relationships with clients, showcasing strong interpersonal abilities.
Using CRM software to manage and track interactions with clients.
Providing support to staff, including IT troubleshooting and resource management.
Education & Qualifications
Higher Education
MArch Architecture
UCL, 2014-2016
BSc (Hons) Architecture with Engineering
University of Westminster, 2009-2012
Certificates
DBS
001800931460
Google Certified Educator
Level 1 & 2 - valid until 12/03/27
Additional Information
Full UK Driving License
Category B
Citizenship
British, Italian & Brazilian
Short Courses
ICL - Creative Thinking: Techniques and Tools
Microsoft - Dyslexia training and awareness - in partnership with Made By Dyslexia
Microsoft - AI for educators / Equip and support learners with AI tools from Microsoft
Microsoft - Teach forward: Best strategies for hybrid, remote, and blended learning
Microsoft - Transform learning with 21st century learning design
Microsoft - Empower educators to explore the potential of artificial intelligence
Google – Basic & Intermediate use of Google Workspace for Education Fundamentals
IBM - Generative AI: Prompt Engineering Basics
Udemy – ChatGPT & Prompt Engineering: ChatGPT 4 and Generative AI Tools
Core Skills
Languages
English (Fluent), Portuguese (Fluent), Italian (Conversational)
Software Skills
Microsoft 365 - Office Suite, One Drive, Sharepoint, Teams
Google - Drive, Forms, Docs, Slides, Sheets, Meet
Digital Design - Photoshop, Illustrator, InDesign, Acrobat
CAD & 3D modelling - AutoCAD, Rhino, SketchUp, Revit, VectorWorks
AI - ChatGPT4, Claude, Microsoft CoPilot, Prompt Engineering,
Coding - Basic level on HTML, CSS & Python
Computer Science - Intermediary level on IT Services (Maintenance & Support), Network Admin, Cyber Security.
Customer Service & Client Support
Friendly and attentive communicator with a strong focus on customer experience
Skilled at listening, understanding needs, and resolving queries with professionalism and care
Experienced with both email and in-person client interactions, including international clients
Digital & IT Skills
Comfortable using a wide range of tools: online booking systems, CRM platforms, spreadsheets, Google Workspace, Accounting Tools, AI, Digital Graphic Design Tools, BIM, and intermediate web maintenance and network admin
Experienced in troubleshooting and supporting team members with digital tools
Fast learner with strong organisational skills and attention to digital detail
Multilingual Communication
Native Brazilian Portuguese, fluent English and conversational Italian
Strong cross-cultural understanding and international life experience
Confident translating ideas, documents, or customer needs between languages and contexts
Travel & Event Coordination
Organised complex international trips across Europe, South America, Asia, and the Middle East for family and colleagues
Confident using platforms like Booking.com, Skyscanner, Airbnb, Kayak, and Trainline to create smooth, reliable itineraries
Calm and resourceful in handling last-minute changes, ensuring enjoyable and stress-free travel experiences
Thank You For Your Time!
Contact
Reach me via email or LinkedIn for professional enquiries.
Availability
Open to discussing new projects & collaboration opportunities. Call me!
Questions
Happy to address any questions about my experience or skills.
Email me!
Next Steps
Let's explore how my unique skill set can benefit your organisation.
Fernanda Thomson | 07818033014 | RG7 | Berkshire - UK
Updated May 2025